Get ready to begin the design process for a new portfolio project: a mobile app! This part of the course will focus on empathizing with users, which is the first phase of the design process. You’ll conduct interviews with real users to build empathy maps and create personas. These hands-on activities will help you understand user perspectives and pain points.
- Conduct user interviews
- Build an empathy map
- Explain user pain points
- Create personas
Understand empathy in UX design
Recruit interview participants
Optional – Build an empathy map